Your personal data will be stored as long as they are needed to fulfill the aforementioned purposes, in particular during the following periods:
Performance of the contracts | 3 years after the end of the business relationship |
Better knowledge of the clients, direct marketing | 3 years following the last contact |
Recruitment | 2 years following the last contact with the candidate |
Performance of solicitation operations | 3 years following the date of collection of the data or the first contact originated with the prospect |
Loyalty program (satisfaction surveys, complaints procedures and after-sale services) | During the business relationship period |
Monitoring of clients relations (studies, surveys, product testing) | During the business relationship period |
Conducting clients surveys | During the business relationship period |
Keeping a list of the persons who object to direct marketing purposes | 3 years following the registration on the list |
Constitution and management of the client and prospect file | 3 years following the date of collection of the data or the first contact originated with the prospect |
Management of delinquency, pre-litigation and litigation | Pre-litigation: until amicable settlement or failing that, until the prescription of the legal action Litigation: until the exhaustion of remedies |
Cookies management | 13 months |
At the end of these periods, your personal data will be deleted from the active databases and, if necessary, archived for a period not exceeding the statutory limitation periods or the applicable archiving obligations. Once these deadlines expire, the personal data will be destroyed.